Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mauricia Chatman

Mauricia Chatman

February 23, 2026

5  out of  5
rating by Mauricia Chatman
"Cydney was a pleasure to work with. Very professional, relatable, and informative. I appreciate her attention to detail. Thank you, Cydney"
We responded:
"Mauricia, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Gwen Candler’s Team!"
Profile photo of Julie Duong

Julie Duong

February 23, 2026

5  out of  5
rating by Julie Duong
"Recently moved and switched agents, Amirah and Jazz have been so kind and helpful every time I call!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of STEPHANIE REYES

STEPHANIE REYES

February 23, 2026

5  out of  5
rating by STEPHANIE REYES
"Shes always been very attentive to assist at any point. Got the renters insurance with her"
We responded:
"Thank you so much for the 5-stars, STEPHANIE! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Gwen Candler’s Team anytime."
Profile photo of Gloria Walker

Gloria Walker

February 23, 2026

5  out of  5
rating by Gloria Walker
"Jazz was very polite and courteous she did excellent great attitude handle all my questions in a proper manor thank you soooo much!!!!"
We responded:
"Don't thank us, thank you, Gloria! We appreciate your support and look forward to taking care of you and all of your insurance needs for many years to come!"
Profile photo of Naomi Michaud

Naomi Michaud

February 20, 2026

5  out of  5
rating by Naomi Michaud
"Amirah provided outstanding customer service. I called to inquire about the status of my monthly premium not being withdrawn from my bank account. Amirah researched the issue and found the answer right away. She was an absolute pleasure to speak with. If I ever have an issue in the future, I will ask for her directly."
We responded:
"Thank you for your kind words, Naomi! I’m glad Jamie was able to assist you quickly and get the form to your mortgage lender. We appreciate your trust in our State Farm team!"
Profile photo of Edleeca Thompson

Edleeca Thompson

February 19, 2026

5  out of  5
rating by Edleeca Thompson
"Had a wonderful experience changing insurance coverage with Cydney Collins. She was very professional and knowledgeable about State Farm home and auto coverage and I’m very happy with the results!"
We responded:
"Edleeca, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Gwen Candler’s Team!"
Profile photo of Bob Cox

Bob Cox

February 18, 2026

5  out of  5
rating by Bob Cox
"Excellent assistance from Amirah updating my policies!"
We responded:
"Thank you, Bob, for the 5-star review! We’re so glad to hear Amirah provided excellent assistance while updating your policies. We are always here whenever you need us!"
Profile photo of Sedrick Stubbs

Sedrick Stubbs

February 18, 2026

5  out of  5
rating by Sedrick Stubbs
"Mrs Gwen and her staff ( Evelyn) was very informative and knowledgeable about all statefarm affairs. I will surly recommend her if you are looking for a friendly,knowledgeable, and caring insurance professional."
We responded:
"Thank you for the wonderful review, Sedrick! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Profile photo of diane monzingo

diane monzingo

February 17, 2026

5  out of  5
rating by diane monzingo
"The State Farm Representative helped me to understand a lot about the different coverages. She was able to lower my monthly payments!!"
We responded:
"Thank you, Diane, for the wonderful review! We’re so glad our team was able to help you better understand your coverage options and lower your monthly payments — that’s what we’re here for!"
Profile photo of Dennis Lanov

Dennis Lanov

February 17, 2026

5  out of  5
rating by Dennis Lanov
"Cydney was fantastic to work with. She provided a great quote and the entire process was professional, fast, and easy. She communicated clearly, answered my questions right away, and made sure everything was accurate. Highly recommend!"
We responded:
"Thank you, Dennis! We’re thrilled to hear Cydney made the process professional, fast, and easy, and that you felt well-informed throughout. We truly appreciate your recommendation and your trust in us!"
Profile photo of Christine Alexander

Christine Alexander

February 16, 2026

5  out of  5
rating by Christine Alexander
"Great customer service she answered all my questions."
We responded:
"Thank you so much, Christine! We truly appreciate you taking the time to share your experience. Providing great customer service is always our goal, and it means a lot to know we delivered. We’re grateful for the opportunity to work with you and are always here if you need anything!"
Profile photo of lilian morales

lilian morales

February 10, 2026

5  out of  5
rating by lilian morales
"What makes a real difference in choosing who you want to do business with is the people who represent the company. Laveda Britton, you are a star! State Farm is incredibly lucky to have you. Evelyn is kind, patience and dedicated . Anyone who wants a personalized service ask for her. She is amazing"
We responded:
"Thank you, Lilian! We’re so glad to hear Laveda and Evelyn provided such exceptional, personalized service. Your kind words mean a lot, and we truly appreciate your trust!"
Profile photo of Asad Ali

Asad Ali

February 10, 2026

5  out of  5
rating by Asad Ali
"From the moment I began my journey with State Farm, the level of service I've received has been nothing short of exceptional. A standout experience has been working with agent Kiana Wright, whose dedication and expertise have profoundly impacted my experience.

Kiana's commitment to going the extra mile is evident in her meticulous approach to understanding my needs. When it came to researching the specific type of roof on my property, she didn't just settle for surface-level information. Instead, she delved deep, ensuring that every detail was accounted for, which not only provided me with peace of mind but also resulted in significant cost savings.

Her proactive nature shone through as she obtained all necessary certificates with efficiency and precision. This proactive approach to customer service is a rare find and something that sets Kiana, and by extension State Farm, apart from the competition.

Responsiveness is a trait I value greatly, and Kiana has consistently exceeded expectations in this area. Whether it was a simple query or a complex concern, her responses were always timely and thorough, ensuring that I was never left in the dark.

My history with Kiana extends beyond just the recent homeowners insurance policy. I had the pleasure of working with her previously for an auto policy, and I was impressed then. However, her exceptional service in securing my homeowners insurance has elevated my impression to new heights.

In conclusion, if you're seeking an insurance agency that truly cares about its clients, look no further than State Farm. And if you want an agent who embodies professionalism, knowledge, and a genuine desire to deliver the best for her clients, Kiana Wright is the person you need. Thank you, Kiana, for making my insurance experiences seamless and rewarding!"
We responded:
"Thank you so much for your glowing review, Asad Ali! 🌟 It warms our hearts to hear about your exceptional experience with agent Kiana Wright at Gwen Candler - State Farm Insurance. 🏡 Kiana's dedication and expertise truly shine through in providing you with top-notch service and peace of mind. 💼 Her proactive nature and attention to detail are second to none, setting her apart from the rest. 🌟 We're thrilled to have Kiana on our team, delivering outstanding customer service and exceeding expectations. 🙌 Your kind words are truly appreciated, and we look forward to continuing to provide you with seamless and rewarding insurance experiences. Thank you for choosing State Farm and Kiana Wright! #CustomerExperience #InsuranceExcellence #StateFarmDifference Gwen Candler State Farm"
Profile photo of Saad Khan

Saad Khan

February 6, 2026

5  out of  5
rating by Saad Khan
"Great customer service. Amirah was polite, friendly, and professional throughout the entire process, far better than what you typically expect from insurance companies."
We responded:
"Thank you for the fantastic review, Saad! We’re thrilled to hear Amirah provided polite, friendly, and professional service throughout the process. We truly appreciate your trust in our team and are always here if you need anything!"
Profile photo of Sheila Hayes-griffin

Sheila Hayes-griffin

January 30, 2026

5  out of  5
rating by Sheila Hayes-griffin
"I had the honor of speaking with Amirah a few minutes ago. I was having difficulty trying to pay my bills with my new debit card and account information. I told her I didn’t know how to do certain things online. I explained about my account information and the trouble I was having. She assured me she would do her best to resolve the issue. Earlier I had the same conversation with a young man regarding my card and my account . He didn’t work for this company and apologized and told me to take it up with my new bank. Amirah however asked questions and was very polite and patient with me. She displayed positive feedback about the situation. I explained my age and lack of knowledge about technology and she would say you are alright and you good. She was able to get my bills paid and together we were able to get my account number correct to pay and process my payments. God bless this kind soul. May she continue to have patience and kindness towards the elderly and those around her. She has a professional gift of helping others."
We responded:
"Thank you for the heartfelt review, Sheila! We’re so glad Amirah could provide patient, kind, and professional assistance to help you navigate your account and get your payments processed. Your kind words mean a lot, and we’re proud to have her on our team!"
Profile photo of Omid Rahnemaei

Omid Rahnemaei

January 28, 2026

5  out of  5
rating by Omid Rahnemaei
"My experience working with Stare Working has been great. Amirah has been wonderful and very patient with me and helping me out selecting the right coverages for my vehicle."
We responded:
"Thank you for the great review, Omid! We’re so glad Amirah could provide patient, helpful guidance in selecting the right coverage for your vehicle. We truly appreciate your trust in our team and are always here if you need anything!"
Profile photo of Sandra Dorrough

Sandra Dorrough

January 28, 2026

5  out of  5
rating by Sandra Dorrough
"Today Laveta helped in a situation that should have been handled by the billing department. It was handled professionally and with care. She’s a great asset to State Farm."
We responded:
"Thank you, Sandra for the five-star rating! We’re honored to have you as a customer at our State Farm office in Dallas, TX."
Profile photo of Abdul rahman

Abdul rahman

January 26, 2026

5  out of  5
rating by Abdul rahman
"My insurance agent was - Amirah
She helped me a lot throughout the entire insurance process. She was knowledgeable, patient, and always responsive. She explained everything in a way that was easy to understand and made sure I felt comfortable with my decisions. Excellent service from start to finish!"
We responded:
"Thank you, Abdul! We’re so glad to hear Amirah provided knowledgeable and patient service throughout your experience. We appreciate your trust and are always here to help!"
Profile photo of Dianne Coloma

Dianne Coloma

January 23, 2026

5  out of  5
rating by Dianne Coloma
"Cydney was amazing!! I explained to her what I needed, she helped me and got to the point! Great small conversation and she got her work done! Very kind and polite! I am very happy I got her as an agent!!! Will recommend 100 percent!!!"
We responded:
"Thank you, Dianne! We’re so glad to hear Cydney was able to help you quickly and make the process easy. We appreciate your kind words and your recommendation!"
Profile photo of Christian Brown

Christian Brown

January 20, 2026

5  out of  5
rating by Christian Brown
"La Veda is awesome"
We responded:
"Thank you, Christian! We’re glad to hear La Veda made such a great impression. We truly appreciate your support!"
Profile photo of Alex Salazar

Alex Salazar

January 16, 2026

5  out of  5
rating by Alex Salazar
"Representatives were extremely helpful"
We responded:
"Alex, thank you so much for the 5-star review! We’re glad to hear our team was extremely helpful. We truly appreciate your feedback and are always here for your insurance needs!"
Profile photo of Jakin Vela, PhD

Jakin Vela, PhD

January 15, 2026

5  out of  5
rating by Jakin Vela, PhD
"2026-01-15
As always, I have had an amazing experience with Gwen and her competent team. I had some changes to my insurance needs and Gwen and team handled them quickly, advised on processes, and always had a great attitude. My auto insurance policy changed and due to new systems that State Farm HQ implemented, my spouse was accidentally left off from the named insured. Totally get it - when HQ transitions happen, sometimes there are hiccups. Gwen’s team prioritized the concerns I raised and worked quickly to resolve the issue. The call took only a few minutes and I received my updated documentation along with some new information that supported my other insurance needs. Again, constantly impressed by the people-first approach of the team here."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX
Thank you, Jakin, for your thoughtful and detailed feedback! 🌟 We’re so pleased that Gwen and her team provided comprehensive, responsive, and patient service for your business and personal insurance needs. It’s wonderful to know that our ongoing support has had a positive impact on your family. Your kind words mean so much to us, and we’re always here to assist you. 😊 #StateFarm #CustomerService #DallasInsurance #HereToHelp #SmallBusinessInsurance #InsuranceAgent"
Profile photo of Doug Groves

Doug Groves

January 15, 2026

5  out of  5
rating by Doug Groves
"I've dealt with Gwen Candler for years. Most recently, Laveda Britton assisted me. Laveda was so kind, and patient, and so very thorough- she was able to answer my questions and made the entire process so pleasant! Thank you so much, Laveda!"
We responded:
"Doug, thank you so much for the 5-star review and for being a longtime customer! We’re glad to hear that Laveda provided such kind, patient, and thorough service and made the process pleasant for you. We truly appreciate your trust in our office and are always here whenever you need us!"
Profile photo of T B

T B

January 14, 2026

5  out of  5
rating by T B
"Very good helping to address my concerns and making the experience easy and quick."
We responded:
"Thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Profile photo of carmen zavala

carmen zavala

January 13, 2026

5  out of  5
rating by carmen zavala
"Amirah was very professional and helped me with my on my policy she did great on helping me find best deal on my policy thank you so much."
We responded:
"Hi Carmen, we really appreciate your review! It’s wonderful to hear that Akisa was able to assist you efficiently and provide attentive, professional service."