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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Cruz

April 8, 2026

5  out of  5
rating by Chris Cruz
"Had amazing service and Joseph helped me a lot also explained everything well I understood everything and he had amazing customer service."
We responded:
"Thank you so much for the 5-stars, Chris! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Deonna Smith

April 8, 2026

5  out of  5
rating by Deonna Smith
"I had a wonderful experience working with Cheyenne at State Farm! She was incredibly helpful, professional, and patient while assisting me with both of my renter insurance car insurance policies.Cheyenne took the time to clearly explain all of my coverage options and made sure I understand everything,Which made the entire process stress-Free and easy."
We responded:
"Wow, thank you for the 5-star review, Deonna! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Carolyn Crawford Johnston

April 6, 2026

5  out of  5
rating by Carolyn Crawford Johnston
"Amirah is the best. I really didn’t want to call this morning and handle insurance business. But, Amirah made insurance talk less painful. She made my day! So personable and knowledgeable in her work. I feel so much better now. Thank you, Amirah, for being so professional and helpful on this Monday morning."
We responded:
"Thank you so much for the 5-stars, Carolyn! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Gwen Candler’s Team anytime."
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Eric Kostyszyn

April 6, 2026

5  out of  5
rating by Eric Kostyszyn
"Joseph Nichols was a fantastic agent to work with. He was attentive and had my family everything we needed at a competitive cost with no pressure and had extreme patience. Thank you Joseph!"
We responded:
"Thank you for the amazing review, Eric! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Stephanie Owens

April 6, 2026

5  out of  5
rating by Stephanie Owens
"Joseph was very friendly, knowledgeable, and attentive. With his help I was able to find a better plan that meets the needs of my household."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Briyanna Falkner

April 3, 2026

5  out of  5
rating by Briyanna Falkner
"Cheyenne was amazing to work with! She made the process of adding a new car to my policy quick, easy, and stress free. She was knowledgeable, patient, and took the time to explain everything clearly so I felt confident in my coverage. Excellent customer service from start to finish. I truly appreciate her help!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Gwen Candler’s Team. "
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MsTH

April 3, 2026

5  out of  5
rating by MsTH
"Excellent service, very knowledgeable and friendly staff who care about their customers!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Richardson to know that you had such a wonderful experience with us here on State Farm Agent Gwen Candler’s Team."
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Eric Cook

April 1, 2026

5  out of  5
rating by Eric Cook
"I spoke with Amiriah, she was very professional and helpful. Great customer service."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Eric, for your kind feedback! 🌟 We’re delighted to hear that Kiana provided professional and helpful service. We’re always here to assist with any of your insurance needs—don’t hesitate to reach out anytime! #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
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Felicia De Alva

April 1, 2026

5  out of  5
rating by Felicia De Alva
"The agent was very helpful by helping me get a better rate. She was very sweet on helping me to get better rate for my insurance for my cars and rent insurance."
We responded:
"Thank you for taking the time to leave such a great review, Felicia. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Doris L

March 31, 2026

5  out of  5
rating by Doris L
"Amira was very helpful when I called and she was so pleasant to talk to!"
We responded:
"Thank you for taking the time to leave such a great review, Doris. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Raptor II

March 31, 2026

5  out of  5
rating by Raptor II
"Good job Amirah! Got me a great deal and switched easy!"
We responded:
"Thank you for the fantastic review, Raptor! We are always here to help with your insurance needs here in Richardson . "
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Ray Ramirez

March 31, 2026

5  out of  5
rating by Ray Ramirez
"Thanks To Amirah - She did, An amazing job helping me setup my Life Insurance and letting me know on more Insurance needs. Very Smooth Process and helped walked me through the steps with ease. Highly impressed by her understanding and professionalism. Thank you Miss Amirah 10/10 for all insurances needs."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you for your fantastic review, Ray! We're so pleased to hear that Lucero was able to assist you so effectively with your life insurance and other insurance needs. It's always our goal to make the process as smooth and friendly as possible. Lucero and the rest of our team are here whenever you need additional support or have any questions. Thanks again for choosing us! 😊 #LifeInsurance #GwenCandlerInsuranceAgency #CustomerCare #FriendlyService #DallasTXInsurance"
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Ladeatra

March 30, 2026

5  out of  5
rating by Ladeatra
"I would like to say thank you to Cheyenne for assisting me today! I needed to make updates to my policy, and she was very kind, patient, efficient, and helpful. She got me set up quickly, and was very professional. Thanks Cheyenne, your kindness goes a long way!"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Dedep84, for your wonderful feedback! 🌟 We’re thrilled to hear how Laveda Britton provided such kind, patient, and professional service while helping you update your policy and sharing additional benefits you can enjoy. Going the extra mile with a follow-up call is what we strive for! We’re grateful for your kind words and are always here to assist you. Thanks for choosing us! #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
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Robert Jackson

March 27, 2026

5  out of  5
rating by Robert Jackson
"Amira was very nice and more than helpful! Thank you!"
We responded:
"Thank you so much for the 5-stars, Robert! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Gwen Candler’s Team anytime."
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Sheila Hayes

March 26, 2026

5  out of  5
rating by Sheila Hayes
"I had the opportunity of speaking with Kiana. I was upset because my previous insurance had gotten to expensive. Kiana was kind and patient with me. Kiana explained all the details of my previous insurance and compared it to State Farm insurance prices. I was so pleased with the savings thatI told Kiana to sign me up with State Farm. Its nice to meet people who cares about the needs of people who are struggling financially. State Farm should be proud to have an employer that is so passionate and knowledgeable of the job. God bless you Kiana for taking some of the stress off me concerning my home insurance. Thanks again Kiana."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Sheila, for sharing your thoughtful and heartfelt feedback! 🌟 We’re so glad that Kiana’s patience, kindness, and expertise were able to provide you with both peace of mind and financial relief. Your recognition of her dedication means so much to our team. We’re always here to assist you—thank you for choosing us and for your kind words. God bless you too! 😊 #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
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Deepak Godavarthi

March 26, 2026

5  out of  5
rating by Deepak Godavarthi
"I had a great experience at this office. Marcia and Cheyenne were very friendly and helpful. I would definitely recommend this place if you’re looking for auto or home insurance."
We responded:
"Thanks for the kind words, Deepak! We’re happy to hear Marcia was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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David Gross

March 25, 2026

5  out of  5
rating by David Gross
"Very pleasant, engaging, and informative. Amirah was very supportive, understanding, and thorough. It was enjoyable."
We responded:
"David, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Gwen Candler’s Team—we are always here to help!"
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Ala Anbar

March 25, 2026

5  out of  5
rating by Ala Anbar
"Very friendly and helpful person and very positive"
We responded:
"Thanks so much for the fantastic rating, Ala! We are so glad you had a positive experience with us here on State Farm Agent Gwen Candler’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Clarence Kelley

March 25, 2026

5  out of  5
rating by Clarence Kelley
"Amirah was very professional and very knowlegable. She gave the information to make informed decision."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Gwen Candler’s Team! We deeply appreciate your kind words here in Richardson . "
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Luis Alejandro Varela Morales

March 24, 2026

5  out of  5
rating by Luis Alejandro Varela Morales
"I had doubts about my renters insurance policy, Amirah was able to help me clear all my doubts and find solutions to my problems, she is very friendly and kind."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Luis! 😊 We’re glad to hear Cydney provided friendly and helpful service while assisting with your renters insurance quote. We appreciate you stopping by and trusting us! 🏠🙌 #GwenCandlerInsuranceAgency #StateFarm #ThankYouLuis #CydneyCares #RentersInsuranceSupport"
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MARCO PALACIOS

March 24, 2026

5  out of  5
rating by MARCO PALACIOS
"Today Amirah resolved very good my concerns I had before talking to her."
We responded:
"Thank you so much for the glowing review, Marco! 🌟 We're thrilled to hear that Kiana was able to address your concerns effectively. Your satisfaction is our top priority! #CustomerSatisfaction #StateFarmFamily Gwen Candler State Farm"
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Charles Harper

March 24, 2026

5  out of  5
rating by Charles Harper
"Everyone at this Agency were professional and the Customer Service was outstanding. Quite refreshing from dealing with my previous Auto Insurance provider."
We responded:
"Charles, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Gwen Candler’s Team here in our Richardson office. "
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Amy Rodriguez

March 23, 2026

5  out of  5
rating by Amy Rodriguez
"Amirah Turner was very informative and patient with explaining to me the different policies State Farm offers. I appreciated her professionalism, personal interest and kindness to help me figure out which type insurance would work best."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Richardson to know that you had such a wonderful experience with us here on State Farm Agent Gwen Candler’s Team."
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precious madu

March 23, 2026

5  out of  5
rating by precious madu
"Cheyenne was tea helpful, I have been frustrated with my monthly payments, but she explained so well and worked it out for me. Thank you again Cheyenne"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Precious Madu, for the 5-star rating! 🌟 Your support means so much to us, and we’re here to assist with all your insurance needs. #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
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jason bohannon

March 21, 2026

5  out of  5
rating by jason bohannon
"I have always had a great experience working with everyone in this office! They’re all wonderful to work with. Particularly yesterday, I had an extensive call working with Amirah as I had numerous questions regarding a vehicle switch, & wanted to cover various options. Amirah demonstrated top notch listening skills & was attentive to every question / variable I wanted to discuss. She was quite knowledgeable regarding most of the questions I had, & anything she wasn’t certain on, she took the time while on call (as opposed to getting back with me at a later time) to track down an answer for me, providing exactly the information I was looking for by the end of the call. Her attitude & professionalism left nothing to be desired, as she performed exceptionally in these areas as well. In short, she was a pleasure to work with, I absolutely would recommend her to others (as well as this office), & I’d rate a 6th star if I could! Thank you"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Gwen Candler’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Richardson ."