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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kidane Kelati

May 29, 2026

5  out of  5
rating by Kidane Kelati
"It's was very good service thank you."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Kidane, for your kind words! 🌟 We’re glad to hear you had a great experience. We’re always here to help with any of your insurance needs! 😊 #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
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mikedezzy_

May 29, 2026

5  out of  5
rating by mikedezzy_
"Joseph is the best agent out there dude helped me and my family."
We responded:
"mikedezzy_, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Gwen Candler’s Team!"
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Glenda Moore

May 29, 2026

5  out of  5
rating by Glenda Moore
"I had great, friendly service when I called on an insurance matter for my son. I had a great conversation with the young lady who answered the phone..."
We responded:
"Thank you for the 5-star review, Glenda! Here on State Farm Agent Gwen Candler’s Team, we are proud to serve our community and appreciate your recognition. "
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Ivan Syvak

May 28, 2026

5  out of  5
rating by Ivan Syvak
"Brook provided excellent customer service and communication throughout the whole process. He was very patient, professional, and took the time to explain everything clearly. He also helped me get a very good rate compared to other quotes I received. The whole experience was smooth and stress-free. Highly recommend working with him if you need insurance."
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Kevin Balkin

May 27, 2026

5  out of  5
rating by Kevin Balkin
"Felicia was fantastic to work with! Answered all our questions, increased our benefits and lowered our premiums by a significant amount per month!! If you are looking for a fresh start on your auto policy, don't look past them....Great staff and very kind!! Thanks!!"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Kevin! 🙌 We’re thrilled to hear that you had such a positive experience with Gwen and Cydney. Helping you increase your benefits while lowering your premiums is exactly what we strive for. We truly appreciate your kind words and support! 🚗💬 #GwenCandlerInsuranceAgency #StateFarm #ThankYouKevin #AutoInsuranceSavings #GreatTeam #FreshStart"
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Oscar Blanco

May 26, 2026

5  out of  5
rating by Oscar Blanco
"There was an error on my bill but she corrected it in a very efficient manner."
We responded:
"We are grateful for your 5-star review, Oscar! Thanks for taking a moment to share your positive rating of State Farm Agent Gwen Candler’s Team here in Richardson . "
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Ernest Lewis

May 26, 2026

5  out of  5
rating by Ernest Lewis
"Great"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Richardson to know that you had such a wonderful experience with us here on State Farm Agent Gwen Candler’s Team."
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Aerial

May 22, 2026

5  out of  5
rating by Aerial
"I really appreciate Felicia’s genuine energy throughout our conversation . She assisted me so nicely and helped me through my payment process . State Farm ; please keep her !!"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Aerial, for your kind words! 🌟 We’re so glad to hear that Kiana made your first-time experience a smooth one by explaining all the coverages and helping you find the best quote. We truly appreciate your trust and are always here to help! 😊 #StateFarm #CustomerService #DallasInsurance #HereToHelp #AutoInsurance #InsuranceAgent"
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Matthew Kenny

May 22, 2026

5  out of  5
rating by Matthew Kenny
"Amirah was the best!! She was so helpful in solving my issue and was a pleasure to talk with!"
We responded:
"Thank you so much for the 5-star rating, Matthew! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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jimmy rivera

May 21, 2026

5  out of  5
rating by jimmy rivera
"Evelyn @ state farm was so helpful and answer all my questions.. Thanks.amira you made my day alot better knowing I can trust you"
We responded:
"Thank you so much for your kind words, Jimmy! 🌟 It was a pleasure assisting you and making sure all your questions were answered. Lucero is truly amazing! We appreciate your feedback! #CustomerSatisfaction #InsuranceAssistance 🙌 Gwen Candler State Farm"
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mohammadreza montazeri

May 21, 2026

5  out of  5
rating by mohammadreza montazeri
"Cheyenne Griffith helped me with my home insurance policy , she is so respectful, knowledgeable and absolutely willing to help out. She helped me to get the best policy with the best price. Highly recommended this agency. They are the best."
We responded:
"Thank you for the 5-star review, mohammadreza! Here on State Farm Agent Gwen Candler’s Team, we are proud to serve our community and appreciate your recognition. "
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Sharon Nicholson

May 19, 2026

5  out of  5
rating by Sharon Nicholson
"Hello! Im Sharon Nicholson. Its been more than a pleasure to do business with State Farm. Cheyenne really helped me with information regarding my life insurance plan! I was so excited to have her reach out to me whenever I had any questions or concerns! She is an A + customer service miracle!!! She's caring, very understanding and is so patient as well as passionate in her role at State Farm! Cheyenne, you're greatly appreciated and well thought of! My thanks! Sharon Nicholson"
We responded:
"Thanks so much for the feedback Sharon! Gwen"
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Erika B

May 18, 2026

5  out of  5
rating by Erika B
"If there was a picture In the dictionary next to customer service, I am sure that Brook’s face would appear there! He was very easy to talk to, he listened to my concerns and then explained what coverage would be best for me and my family. He also it’s very relatable and kind. He was persistent but not pushy, which worked well with my very busy schedule. Thank you Brook For going above and beyond to help my family get the coverage that we needed."
We responded:
"Thank you so much, Erika, for such an incredible review! We truly appreciate your thoughtful words about Brook and the experience you had with our office. Thank you again for trusting our State Farm team with your family’s insurance needs!"
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Okeiyi Joshua

May 18, 2026

5  out of  5
rating by Okeiyi Joshua
"Very informative and helpful"
We responded:
"Thank you for the fantastic review, Okeiyi! We are always here to help with your insurance needs here in Richardson . "
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정현영

May 16, 2026

5  out of  5
rating by 정현영
"We had a great experience and service with Amirah! She was really helpful and made the experience pleasant We would recommend her to help you with any insurance services. She was very knowledgeable."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Robin Mccain

May 15, 2026

5  out of  5
rating by Robin Mccain
"Was fast and got me the lowest auto insurance that I was hopping for"
We responded:
"Thank you for the 5-star review, Robin! Here on State Farm Agent Gwen Candler’s Team, we are proud to serve our community and appreciate your recognition. "
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Daniel Frier

May 14, 2026

5  out of  5
rating by Daniel Frier
"Very professional and great prices. It was a good experience and was like talking to friends. Highly recommend to anyone."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Gwen Candler’s Team! We deeply appreciate your kind words here in Richardson . "
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chris tillman

May 12, 2026

5  out of  5
rating by chris tillman
"Amirah was very helpful and knowledgeable about the questions I had."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Richardson to know that you had such a wonderful experience with us here on State Farm Agent Gwen Candler’s Team."
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Gloria Walker

May 12, 2026

5  out of  5
rating by Gloria Walker
"Cheyenne was very pleasant to speak with I enjoyed speaking with her she was very kind and polite. She is an excellent 👌 agent in my book keep up the good work!"
We responded:
"Don't thank us, thank you, Gloria! We appreciate your support and look forward to taking care of you and all of your insurance needs for many years to come!"
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Connie Raines

May 11, 2026

5  out of  5
rating by Connie Raines
"Thanks to Kiana at State Farm Insurance for working so hard on all my insurance needs…Homeowners, automobile, etc…. She was so professional and so informative to me every step of the way. Thank you again for ALL your help!!! Connie Raines"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you so much, Connie, for your kind words! 🌟 We’re thrilled to hear that Kiana provided professional, informative service and worked hard to meet all your insurance needs for homeowners, automobile, and more. We’re here to support you every step of the way. Thank you for choosing us! #StateFarm #CustomerService #DallasInsurance #HereToHelp #HomeownersInsurance #AutoInsurance #InsuranceAgent"
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Tj Woodard

May 8, 2026

5  out of  5
rating by Tj Woodard
"Amirah was very helpful in getting me setup with my new auto insurance policy!"
We responded:
"Tj, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Gwen Candler’s Team—we are always here to help!"
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Anthony Solhjoo

May 8, 2026

5  out of  5
rating by Anthony Solhjoo
"Thanks Joseph!"
We responded:
"Thank you so much for the 5-stars, Anthony! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Misty Swafford

May 8, 2026

5  out of  5
rating by Misty Swafford
"They are very nice and helps out the best they can. And they keep you updated on thjngs going on with your account.Brook was very nice and professional at his job"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Misty, for your kind feedback! 😊 We’re so glad to hear that our team has been helpful and keeps you updated on your account. We're always here to assist with any of your insurance needs—just reach out if you need anything! #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
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Shayan Qayum

May 8, 2026

5  out of  5
rating by Shayan Qayum
"Gwen has been a pleasure to work over the years and brings the best service to State Farm"
We responded:
"Shayan, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Jennery Joyce Benito

May 7, 2026

5  out of  5
rating by Jennery Joyce Benito
"Joseph was extremely helpful with our auto insurance. He made sure to answer all our inquiries thru text, email or call. We will definitely return to him for our future insurance needs."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Jennery Joyce, for your kind words! 🌟 We’re so glad to hear that Kiana was extremely helpful with your tenant's insurance and went the extra mile to provide auto insurance quotes. We look forward to assisting you with all your future insurance needs. Thanks for trusting us! #StateFarm #CustomerService #DallasInsurance #HereToHelp #TenantInsurance #AutoInsurance #InsuranceAgent"