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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dominique Johnson

November 26, 2025

5  out of  5
rating by Dominique Johnson
"She was a great help"
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June Leday

November 21, 2025

5  out of  5
rating by June Leday
"They treat u with respect and helpful"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, June, for your kind words! 😊 We’re so glad to hear you felt respected and supported by our team. We’re always here to assist with all your insurance needs—just let us know how we can help! #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
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Valeria Martinez

November 21, 2025

5  out of  5
rating by Valeria Martinez
"Abraham was very helpful in answering all my questions and followed up on a timely manner."
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Chad Jahnke

November 20, 2025

5  out of  5
rating by Chad Jahnke
"She was very helpful and polite. She is awesome A+++"
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Nashena Edwards

November 18, 2025

5  out of  5
rating by Nashena Edwards
"I had an outstanding experience with Cydney at State Farm! From the moment I walked in, her personality was warm, welcoming, and incredibly helpful. She went above and beyond to ensure I understood all my options and felt confident in my decisions. Highly recommend her for anyone looking for top-notch customer service!"
We responded:
"Thank you so much, Nashena! We’re thrilled to hear that Cydney provided such a warm, welcoming, and helpful experience. Going above and beyond for our clients is exactly what we strive for at Gwen Candler State Farm Insurance, and we truly appreciate your kind words and recommendation!"
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Mark Lyons

November 14, 2025

5  out of  5
rating by Mark Lyons
"Very happy with the service and responsiveness that Marcia Baptiste showed me. She patiently answered my insurance questions about automotive and residential coverage. I saved money by bundling my coverage, and am also very happy with the StateFarm App."
We responded:
"Thank you, Mark, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear that our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Marcia, who make sure that our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Sacorya Railey

November 13, 2025

5  out of  5
rating by Sacorya Railey
"Cydney does an amazing job, super professional & friendly."
We responded:
"Hi Sacorya, thank you so much for your kind words! I’m thrilled to hear that Cydney was able to provide such a professional and friendly experience. We really appreciate you taking the time to share your feedback!"
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Maria Politsopoulos

November 12, 2025

5  out of  5
rating by Maria Politsopoulos
"Wonderful customer service Akisa Westbrooks was knowledgeable and very professional. She answered all my questions. Definitely would recommend her to all my family and friends ."
We responded:
"Hi Maria, thank you so much for your kind words! I’m thrilled to hear that Akisa provided knowledgeable and professional service and was able to answer all your questions. We truly appreciate your recommendation to your family and friends!"
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Slimeto Lastone

November 12, 2025

5  out of  5
rating by Slimeto Lastone
"Akisa Westbrooks was a great help she made me change my mind on even switching over from progressive great sales pitch 😁"
We responded:
"We really appreciate your kind words, Slimeto! It’s great to hear Akisa made such a positive impact and helped you feel confident choosing State Farm with your insurance needs."
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Jade Luttrell

November 12, 2025

5  out of  5
rating by Jade Luttrell
"Jazz was very helpful and took the time to explain what was happening with my policy."
We responded:
"Thank you so much, Jade! I’m glad to hear that Jazz was able to take the time to explain everything and make your experience smooth. We truly appreciate you trusting State Farm with your insurance needs!"
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Min Jung Kim

November 11, 2025

5  out of  5
rating by Min Jung Kim
"She's really nice and kind. And I'm really surprised that she handle the problem so quickly!"
We responded:
"Thank you for taking the time to leave this review! I’m happy I could help so quickly, and I’m always here for any of your insurance needs."
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Md Akibul Islam (Aki)

November 11, 2025

5  out of  5
rating by Md Akibul Islam (Aki)
"Laveda Britton is our agent and she has been very helpful with all our cars."
We responded:
"Thank you so much for the kind words! We’re so glad to hear Laveda has been helpful with your cars. We truly appreciate you being part of our State Farm family!"
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Lance Brown

November 8, 2025

5  out of  5
rating by Lance Brown
"Akisa was great. She has a very bubbly, down to earth personality. She was very patient with me and helped me construct my policy to my liking. 10/10 for Ms. Akisa"
We responded:
"Thank you, Lance! We’re so glad to hear Akisa made the process easy and enjoyable for you. We’ll be sure to share your kind words with her!"
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Victor Miller Jr

November 7, 2025

5  out of  5
rating by Victor Miller Jr
"I am extremely pleased with my local agency and their ability and desire to meet my insurance needs. Shout-out to Abe, too! He is extremely helpful, knowledgeable, and an all-around “Good Neighbor”."
We responded:
"Thanks so much, Victor! We’re thrilled to hear Abe and our team have been helpful and attentive to your insurance needs. We appreciate you choosing us!"
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K

November 7, 2025

5  out of  5
rating by K
"She did amazing work . She is polite and have good human relationships. They took their time to explain the life policy . Thanks"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Collins! 😊 We're so glad to hear you had a great experience and appreciate your kind words about our team's professionalism and care. Your recommendation means so much to us! 🙌 #GwenCandlerInsuranceAgency #StateFarm #ThankYouCollins #GreatService #HighlyRecommended"
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vinay kumar

November 6, 2025

5  out of  5
rating by vinay kumar
"I had an excellent experience with Akisa from State Farm! She took the time to explain everything clearly and never made me feel rushed. It truly felt like she cared about helping me understand all my options. Her patience, professionalism, and friendly attitude made the whole process easy and comfortable. I really appreciate her outstanding customer service — it was a pleasure talking with her!"
We responded:
"Thank you so much, Vinay! We’re thrilled to hear Akisa provided such excellent service and made the process easy for you. We appreciate your kind words!"
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Jase Bradley

November 6, 2025

5  out of  5
rating by Jase Bradley
"Great agency, and great prices. Courtney was very professional, with a wonderful personality. 10 out of 10 . Thanks for a wonderful experience !!!!"
We responded:
"Thank you so much for your kind words, Jase! I’m thrilled to hear you had a great experience and found value in our service. It’s always our goal to make insurance simple and positive for our State Farm family!"
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Carmela Bradley

November 6, 2025

5  out of  5
rating by Carmela Bradley
"Courtney Carter was so great helping me with my policies and making my experience better. She had a wonderful personality Thank you for a great experience and your patience . #highlyrecommend"
We responded:
"Hi Carmela! Thank you so much for taking the time to share your experience! I’m so glad Courtney was able to make the process smooth and positive for you. Your kind words mean a lot to our team, and we’re thrilled you’re happy with your insurance policies."
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Brandy London

November 5, 2025

5  out of  5
rating by Brandy London
"I’ve been with Gwen Candler’s agency for over 5 years now and my experience has been great this far! I want to take time to highlight an agent, Cydney, that help me transition through some unforeseen circumstances. Cydney was knowledgeable, responsive, and personable. When the issue was resolved. She offered to reach out to do a courtesy follow up months later. I received a message on last week from the same agent. Cydney is a direct reflection of the type of care Gwen’s office upholds and a great reflection of the company over all."
We responded:
"Thank you so much for your thoughtful review, Brandy! I’m thrilled to hear how well Cydney supported you — she truly exemplifies the level of care and professionalism we strive for in our agency. Your recognition means a lot to both her and our team, and we’re so glad to have you with us for over five years!"
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Denarro Talton

November 5, 2025

5  out of  5
rating by Denarro Talton
"Knowledgeable ,professional,"
We responded:
"Thank you for your kind words, Denarro! I’m glad you had a positive experience and found our team knowledgeable and professional. We appreciate your trust in us!"
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Jared P Phillips

November 5, 2025

5  out of  5
rating by Jared P Phillips
"Kayla was awesome . Me and family appreciate her open much she was so helpful."
We responded:
"Thank you for sharing, Jared! I’m so glad to hear that Kayla was able to help you and your family. We truly appreciate your kind words and are happy you had such a positive experience with our team!"
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Armani Shumpert

November 5, 2025

5  out of  5
rating by Armani Shumpert
"Cydney is an absolute joy! She’s incredibly detail-oriented and took the time to truly understand and cater to my needs. I felt taken care of every step of the way. Highly recommend"
We responded:
"Thank you for taking the time to share your experience! I’m so glad to hear that Cydney was able to provide such detailed and attentive support. We really appreciate your kind words and recommendation!"
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Raven Fletcher

November 5, 2025

5  out of  5
rating by Raven Fletcher
"Cydney was awesome I highly recommend her assistance!"
We responded:
"Thank you for your kind words! I’m thrilled to hear that Cydney was able to provide excellent assistance. We really appreciate your recommendation!"
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Kalkidan Belete

November 4, 2025

5  out of  5
rating by Kalkidan Belete
"Laveda is honestly the best! She’s super detailed, so patient, and never gets tired of all my questions 😅. She really knows her stuff and always makes sure I understand everything. I’m so glad she’s my agent — she makes the whole process easy and stress-free!"
We responded:
"Hi Kalkidan, we really appreciate your review! Laveda works hard to make sure every question is answered, and I’m so glad she could provide excellent service for your State Farm insurance needs!"
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Som Bahadory

October 30, 2025

5  out of  5
rating by Som Bahadory
"Cydney was very kind, helpful, and informative. I was appreciative of the great service I received today!"
We responded:
"Thank you, Som! We’re so glad Cydney could provide helpful and informative service. We truly appreciate your kind words and look forward to serving you again!"