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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sharon Barrington

July 8, 2026

5  out of  5
rating by Sharon Barrington
"Brook was very patient and thorough. He took his time and answered all my questions. He provided great customer service."
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Christian Brown

July 8, 2026

5  out of  5
rating by Christian Brown
"Amirah laid out all my options in-front of me. I’m a vary stubborn person, But she was patient with me. She was also very honest with me about prices and things like that. So I didn’t feel like I was being screwed over or sold something I didn’t need."
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bharath kommu

July 8, 2026

5  out of  5
rating by bharath kommu
"It was Nice Talking to you Brook. You did great jobs. Thank you for guiding me I did got great deal."
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Carlos Alvarez

July 7, 2026

5  out of  5
rating by Carlos Alvarez
"Muy Buena y muy efficient el servicing fue jenoal"
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MJ Wilson

July 7, 2026

5  out of  5
rating by MJ Wilson
"Great professional people...People are very helpful and patient."
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Beretta Hubert

July 3, 2026

5  out of  5
rating by Beretta Hubert
"Ms. Evelyn was very detailed and professional. Great customer service. Explained everything in detail about my policy… she deserves a 5 Star. I have had progressive ins for many, many years. They have never mentioned things that Ms. Evelyn informed me of, and when I went to the home office for State Farm. They always gave me an outrageous quote. My husband passed away on 6/10/26. I was shopping for ins and many ins companies was burning my phone up. Ms. Evelyn helped me to save over$1,000 and I know the angel was sent to me from above. Again, Ms. Evelyn. Thank you, thank you, thank you & may God continue his blessings upon you & your family. Beretta Hubert"
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David Van Loon

July 1, 2026

5  out of  5
rating by David Van Loon
"Cheyenne was very friendly & knowledgeable getting my Safe & Save car sensor set up. Couldn't have done the beacon hookup without her help. Good start of my day."
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James Nguyen

June 30, 2026

5  out of  5
rating by James Nguyen
"I was actually impressed with the way how Brook handled things. I thought I already have the lowest premiums for my insurance but no he came back with better deals. He even took the time to call and follow up and explain the policy coverages. Thus I was sold so I appreciated the all the help. If you need helps with insurance, Brook definitely will try to help you get the best offer. In my case it was ~80 for auto and ~110 for home, previous was ~120 for auto and ~80 for home but the new home policy is much better coverages"
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ayedun Tobi

June 30, 2026

5  out of  5
rating by ayedun Tobi
"Very patient and intuitive customer service. Special shoutout Brook!!"
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Wendy De Leon

June 30, 2026

5  out of  5
rating by Wendy De Leon
"Great customer service and always going above and beyond to offer competitive prices in this economy and thata biggest win we need people to care for their customers needs that adjust to their finances"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX
Thank you, Wendy, for your kind feedback! 🌟 We’re so glad to hear that you received great customer service and found our team ready to help with your home and auto insurance questions. We’re always here to assist you whenever you need us! 😊 #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
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CMG Dallas

June 30, 2026

5  out of  5
rating by CMG Dallas
"Amirah helped me over the phone and she is amazing! Informative quick and answered all my questions"
We responded:
"Thank you for your kind review of State Farm Agent Gwen Candler’s Team. We appreciate it!"
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Alfred Maass

June 30, 2026

5  out of  5
rating by Alfred Maass
"Felicia was very helpful in guiding me through paying my Mom's bill. She has been under medical care right now and the help was excellent. Thanks."
We responded:
"Alfred, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Gwen Candler’s Team!"
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Roopak Manjunatha

June 29, 2026

5  out of  5
rating by Roopak Manjunatha
"⭐⭐⭐⭐⭐

I cannot say enough good things about Gwen Candler and her team at State Farm. During my time in Irving, Texas, I had both my auto and renter’s insurance with them, and the service was outstanding from day one.

What truly stood out was their commitment to helping customers save money. After my first year, they proactively worked to reduce my auto insurance premium and consistently helped me find discounts and better rates whenever possible. Their team was always transparent, knowledgeable, and focused on providing the best value.

Equally impressive was their responsiveness. Whenever I had a question, needed assistance, or wanted to review my coverage, Gwen and her team responded promptly and professionally. It is rare to find an insurance agency that combines excellent customer service with genuine care for its clients.

I recently moved to Brownsburg, Indiana, and while I had to transition to a local agent, I chose to stay with State Farm because of the positive experience I had with Gwen Candler’s office. They set the standard for what great insurance service should look like.

If you’re looking for an agent who is responsive, trustworthy, knowledgeable, and truly cares about helping customers, I highly recommend Gwen Candler and her team."
We responded:
"Thanks so much for the fantastic rating, Roopak! We are so glad you had a positive experience with us here on State Farm Agent Gwen Candler’s Team. If there is anything we can do for you in the future, just give us a shout! "
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shahid macadam

June 26, 2026

5  out of  5
rating by shahid macadam
"Thank you Cheyenne for all your help. She is one good agent very friendly and helpful never left any question unanswered."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX
Thank you, Shahid, for your wonderful feedback! 🌟 We’re thrilled to hear that Kiana was able to help you with your auto insurance and provide you with the best quote. We’re here to assist you anytime—thank you for choosing us! 😊 #StateFarm #CustomerService #DallasInsurance #HereToHelp #AutoInsurance #InsuranceAgent"
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Jonathan Ledet

June 24, 2026

5  out of  5
rating by Jonathan Ledet
"Awesome lady she was able to help me save me money which goes a long way in today's times"
We responded:
"Jonathan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Gwen Candler’s Team—we are always here to help!"
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perry woodard

June 23, 2026

5  out of  5
rating by perry woodard
"Excellent customer service!"
We responded:
"Thank you for taking the time to leave such a great review, perry. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Armando Fernandez

June 23, 2026

5  out of  5
rating by Armando Fernandez
"Amir was very helpful, she went above , beyond with everything I needed. She made everything so simple. I had the best experience."
We responded:
"Armando, thank you for your wonderful review of State Farm Agent Gwen Candler’s Team!"
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Bobbi Clemmons

June 23, 2026

5  out of  5
rating by Bobbi Clemmons
"very kind and gave detailed but easy to understand explanation of plan. highly recommend!"
We responded:
"Thank you for taking the time to leave such a great review, Bobbi. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Roger Gardner

June 23, 2026

5  out of  5
rating by Roger Gardner
"Great service!"
We responded:
"Thanks so much for the amazing review, Roger! We really appreciate your support here in Richardson . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Lakeshia Spiller

June 22, 2026

5  out of  5
rating by Lakeshia Spiller
"I recently renewed my rental insurance and had a great experience. Amirah was very personable, knowledgeable, and extremely pleasant to talk to. She took the time to answer all of my questions, explained everything clearly, and made the renewal process smooth and stress-free. Excellent customer service—I truly appreciate her professionalism and friendly attitude. Highly recommended!"
We responded:
"Thank you for your feedback Lakeshia and welcome to the Gwen Candler State Farm Agency! I’m so glad we were able to take care of both your auto and homeowner’s insurance. We’ll take good care of you."
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Abby

June 18, 2026

5  out of  5
rating by Abby
"Great customer service and Amirah, The best agent"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Shay

June 18, 2026

5  out of  5
rating by Shay
"Amirah was AWESOME! She was knowledgeable & efficient & made sure I was able to get all the discounts I qualified for! She hooked me up with coverage I didn’t even have before!! Thanks for your help Amirah!"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX
Thank you, Shay, for your amazing feedback! 🌟 We’re so thrilled that Josh was able to provide you with more coverage at a lower cost and ensure you received all the discounts you qualified for. We’re here to assist with any of your insurance needs—just reach out anytime! 😊 #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
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Doug Champion

June 17, 2026

5  out of  5
rating by Doug Champion
"The Gwen Candler State Farm team consistently provides excellent service and attention to detail! They have a true can-do attitude and deliver outstanding customer care.

A special thank you to Cheyenne, who is always incredibly responsive, patient, compassionate, and understanding throughout the entire process. She makes every experience stress-free and is always quick to address and resolve any concerns.

This team genuinely cares about each customer and goes the extra mile to provide personalized attention. I highly recommend them to anyone looking for exceptional service from people who truly care about their customers."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX
Thank you, Doug! 🙌 We're so glad Joshua was able to assist you with helpful and knowledgeable service. Your recommendation means a lot to us! 💬✅
#GwenCandlerInsuranceAgency #StateFarm #ThankYouDoug #JoshuaDelivers #HighlyRecommended"
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Anthony Parks

June 17, 2026

5  out of  5
rating by Anthony Parks
"Felicia did a very good job— I am pleased with the service and the process— I would strongly recommend this insurance form— Thank you"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Richardson to know that you had such a wonderful experience with us here on State Farm Agent Gwen Candler’s Team."
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Ryan Sedillo

June 15, 2026

5  out of  5
rating by Ryan Sedillo
"Amirah was extremely pleasant and helped me with my problem with ease. I will definitely be referring friends and family to this office."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX
Thank you, Ryan, for your kind words! 🌟 We’re so glad to hear that Kiana was pleasant and resolved your issue with ease. Your recommendation means the world to us, and we’re always here to assist you, your friends, and your family with any insurance needs. Thanks for trusting us! #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"