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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jason bohannon

March 21, 2026

5  out of  5
rating by jason bohannon
"I have always had a great experience working with everyone in this office! They’re all wonderful to work with. Particularly yesterday, I had an extensive call working with Amirah as I had numerous questions regarding a vehicle switch, & wanted to cover various options. Amirah demonstrated top notch listening skills & was attentive to every question / variable I wanted to discuss. She was quite knowledgeable regarding most of the questions I had, & anything she wasn’t certain on, she took the time while on call (as opposed to getting back with me at a later time) to track down an answer for me, providing exactly the information I was looking for by the end of the call. Her attitude & professionalism left nothing to be desired, as she performed exceptionally in these areas as well. In short, she was a pleasure to work with, I absolutely would recommend her to others (as well as this office), & I’d rate a 6th star if I could! Thank you"
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Charles Harper

March 20, 2026

5  out of  5
rating by Charles Harper
"Everyone at this Agency were professional and the Customer Service was outstanding. Quite refreshing from dealing with my previous Auto Insurance provider."
We responded:
"Charles, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Gwen Candler’s Team here in our Richardson office. "
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Soslanbek Kanukov

March 20, 2026

5  out of  5
rating by Soslanbek Kanukov
"I reached out to Evelyn to help me find the most favorable terms for insuring my car. She demonstrated exceptional qualities in identifying the optimal and most cost-effective auto insurance option for me. I would like to specifically highlight her professionalism, flexibility, and excellent client communication skills. I highly recommend this specialist!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Gwen Candler’s Team. "
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Amber Self

March 20, 2026

5  out of  5
rating by Amber Self
"She was very helpful"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Amber! 😊 We're so glad you had a helpful experience with our team. We appreciate your feedback and are here whenever you need us! 💼🙌 #GwenCandlerInsuranceAgency #StateFarm #ThankYouAmber #HelpfulService #HereToSupport"
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Shawn Fletcher

March 20, 2026

5  out of  5
rating by Shawn Fletcher
"I had a great experience working with Joseph Nichols while shopping for home insurance. He was knowledgeable, patient, and took the time to walk me through my options without any pressure. I was genuinely impressed by his professionalism and the effort he put in. I'd absolutely reach out to Joseph again in the future and wouldn't hesitate to recommend him to anyone looking for honest, helpful guidance on their insurance needs."
We responded:
"We are grateful for your 5-star review, Shawn! Thanks for taking a moment to share your positive rating of State Farm Agent Gwen Candler’s Team here in Richardson . "
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Cristian Vasquez

March 19, 2026

5  out of  5
rating by Cristian Vasquez
"Amirah is amazing, she does an excellent job explaining policies that are available and takes time to make sure you understand. I will definitely keep doing business with Gwen Candler State Farm."
We responded:
"Cristian, thank you for your wonderful review of State Farm Agent Gwen Candler’s Team!"
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Rob Williams

March 19, 2026

5  out of  5
rating by Rob Williams
"The agent was knowledgeable and answered questions I had and even the questions I didn’t know to ask."
We responded:
"Rob, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Gwen Candler’s Team!"
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Marrow C

March 19, 2026

5  out of  5
rating by Marrow C
"10/10 customer support. I love this office and the people that choose to work here. Gwen and Kiana have been so helpful to me in the past and recently Joseph assisted me with the same kindness and patience that I admire. Thank you so much for being proactive to deliver better prices and products that meet my needs!"
We responded:
"Thank you for sharing your wonderful experience, Marrow! We're thrilled to hear that Kiana went above and beyond to assist you. Our team is dedicated to providing excellent service to all our customers. Your kind words mean a lot to us! 😊🌟 #CustomerExperience #StateFarm #Gratitude Gwen Candler State Farm"
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Ziaul Haque

March 18, 2026

5  out of  5
rating by Ziaul Haque
"Thank you, Cheyenne Griffith, for your excellent service today. Your professionalism and prompt responses were truly appreciated."
We responded:
"Thank you for the fantastic review, Ziaul! We are always here to help with your insurance needs here in Richardson . "
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Logan Petree

March 16, 2026

5  out of  5
rating by Logan Petree
"Amirah was great! Super friendly and helpful. Was willing to look at all the options to get me the best coverage for what I needed!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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A Hui

March 15, 2026

5  out of  5
rating by A Hui
"I talked to Cheyenne about my auto insurance bill. She was very patient, reviewed my account for the past 4 months and explained everything clearly. She was courteous and understanding. With AI and advanced technology, it is difficult to find a ‘real’ person to talk to, much less a delightful and well mannered one. Thank you, Cheyenne."
We responded:
"Thank you for the 5-star review, A! Here on State Farm Agent Gwen Candler’s Team, we are proud to serve our community and appreciate your recognition. "
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Manuel Castro

March 13, 2026

5  out of  5
rating by Manuel Castro
"Evelyn was very helpful with my auto insurance needs!"
We responded:
"Thank you for your kind words, Manuel! I’m glad to hear that Cydney was able to assist you with your insurance needs. We truly appreciate your feedback!"
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Gaurav Yemula

March 13, 2026

5  out of  5
rating by Gaurav Yemula
"I got an excellent quote for NNO. Amirah is my agent and she gave me the best rate and the customer experience."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Richardson to know that you had such a wonderful experience with us here on State Farm Agent Gwen Candler’s Team."
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Abigail Simmons

March 13, 2026

5  out of  5
rating by Abigail Simmons
"Amirah was extremely helpful in setting up our new auto policy and answered every question we had. Had a lovely experience with her!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Juan Carlos Aguila

March 13, 2026

5  out of  5
rating by Juan Carlos Aguila
"Muy atenta y me encontró el precio"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Gwen Candler’s Team. "
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Madisson Young

March 13, 2026

5  out of  5
rating by Madisson Young
"Cydney helped me get insurance from new small business! The process was super simple and the price was affordable!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Gwen Candler’s Team. "
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Gabriela Pusateri

March 11, 2026

5  out of  5
rating by Gabriela Pusateri
"I recently made some changes to my policy, removing myself and adding my new driver, and the process was incredibly smooth. The team was always easy to reach and took the time to walk me through different coverage options so I could choose what worked best for my situation. Everything was handled in an easy, painless, and professional way. The staff was also very friendly, which made the whole experience even better. I really appreciate how straightforward they made the process. Highly recommend!"
We responded:
"Gabriela, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Gwen Candler’s Team—we are always here to help!"
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jimmy rivera

March 11, 2026

5  out of  5
rating by jimmy rivera
"Evelyn @ state farm was so helpful and answer all my questions.. Thanks."
We responded:
"Thank you so much for your kind words, Jimmy! 🌟 It was a pleasure assisting you and making sure all your questions were answered. Lucero is truly amazing! We appreciate your feedback! #CustomerSatisfaction #InsuranceAssistance 🙌 Gwen Candler State Farm"
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Shae Franklin

March 10, 2026

5  out of  5
rating by Shae Franklin
"Thanks Cheyenne for being so helpful and diligent."
We responded:
"Thanks so much for the fantastic rating, Shae! We are so glad you had a positive experience with us here on State Farm Agent Gwen Candler’s Team. If there is anything we can do for you in the future, just give us a shout! "
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OGLITO “Ghost” Moneyroe

March 7, 2026

5  out of  5
rating by OGLITO “Ghost” Moneyroe
"She is wonderful great customer service"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Gwen Candler’s Team here in Richardson . "
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Suliat Tolase

March 7, 2026

5  out of  5
rating by Suliat Tolase
"Amirah provided excellent service as my insurance agent. She was professional, patient, and took the time to clearly explain my coverage options. She made the whole process smooth and stress-free. I truly appreciate her help and would highly recommend her to anyone looking for insurance assistance."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Curtis Holland

March 6, 2026

5  out of  5
rating by Curtis Holland
"Ms. Amirah Turner provided an outstanding experience, demonstrating professionalism and thorough service. She helped me update my auto, home, and health insurance policies with ease. What truly stands out is her knowledgeable advice; she didn't just assist me with my policies but also made sure I had the best coverage for my needs. Her responsiveness is unmatched—she quickly returns every call, text, and email, offering exceptional support throughout the process. Beyond her excellent service, the value she delivered was significant. I HIGHLY recommend her to anyone seeking a Dedicated and Efficient Insurance Agent!!"
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Curtis, for your glowing feedback! 🌟 We’re thrilled to hear you found our service outstanding and that our team was polite, respectful, and focused on getting great results. Your recommendation means so much to us. We’re always here to help! 😊 #StateFarm #CustomerService #DallasInsurance #HereToHelp #InsuranceAgent"
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Abhinav Hingnekar

March 5, 2026

5  out of  5
rating by Abhinav Hingnekar
"Cheyenne is fantastic and has been very patient. Has been answering my questions with full transparency."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Abhinav! 🙌 We’re so glad to hear that Kiana’s clear communication and support made your experience a great one. We truly appreciate your kind words! 💬👏 #GwenCandlerInsuranceAgency #StateFarm #ThankYouAbhinav #KianaDelivers #ClearCommunication"
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William Engfer

March 4, 2026

5  out of  5
rating by William Engfer
"I was able to get all the information I needed in a timely matter , and through follow up next day. I was also made privy to optional discounts."
We responded:
"Thank you, William! We’re so glad she could assist you promptly and make the process smooth. We appreciate your kind words and look forward to helping you with all your State Farm insurance needs!"
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Ty Johnson

March 4, 2026

5  out of  5
rating by Ty Johnson
"Joshua Verghese was great help fixing a problem I was having and getting my motorcycle insured! Update: Kiana Wright was just as helpful! Update: Amirah was extremely helpful and a delight to talk with."
We responded:
"Gwen Candler – State Farm Insurance Agent, Dallas TX Thank you, Ty, for the fantastic update! 🌟 We’re so glad to hear that both Joshua and Kiana provided the support you needed—whether it was resolving an issue or getting your motorcycle insured. We truly appreciate your trust and are always here to help! 🏍️😊 #StateFarm #CustomerService #DallasInsurance #HereToHelp #MotorcycleInsurance #InsuranceAgent"